Frequently asked question

All purchase will be fully insured by Aarchiev until they reach you, so your purchase is 100% safe.

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 30-day money back policy.

If you need to return it for any reason, we'll happily provide you with a 100% full refund or exchange and we will also pay for the shipping to and fro. till 15 days of return policy.

Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a full refund or exchange, within 15 days of the date. Yes, It's that simple .We can only accept the product in its original condition and with the certification.

we will be happy to replace it with a new ring in the new size, with free to and fro shipping. If it is a bigger ring you require, we will only charge you the additional price of the new ring, as listed on our website. For a smaller ring, we will be happy to refund you the additional amount paid by you while placing the initial order. This is applicable on re-sizing requests received within 30 days of shipping date.

If there are any problems with the quality/defective of your purchased product we'll repair it free of charge and pay the shipping too. If you damage a piece, we'll repair it for you for a very reasonable fee plus shipping. If you are still not satisfied with product, you can return the product to us within 15 days, we have a 15-day No questions asked Money Back Policy.

We offer complimentary ring resizing within 30 days from shipping date. If the design doesn't permit resizing, we will replace the ring free of cost with a new ring of the new size. Beyond 30 days from date of shipping, if the design permits, we can resize the ring for a small charge. This is applicable for orders within India only.

We offer a Lifetime Exchange on all purchases made from Aarchiev. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current market value, with deductions towards making charges and Rs.500 for return shipping charges. we offer 100% of gold value at current market rate.

No. We offer FREE Return Shipping till 15 days of Return Policy.

Yes. 100% guranteed. All gold jewellery ordered from aarchiev Gold is BIS hallmarked. We use 22karat and 18karat real gold to make our jewellery across all categories. Our diamonds and gemstones too are completely certified by SGL, IGI, GIA or HKD.

We have various payment offer like Cash on Delivery, NetBanking, Card on Delivery, Upi, EMI - Credit Card EMI, Debit Card EMI and No Cost EMI, debit/ credit Card payment. All Credit/Debit card details remain confidential and private. Our trusted payment gateways use SSL encryption technology to protect your card information.

We ship our products with tamper proof package and all our products are insured until it reaches you. Please do not accept any package that has been tampered with. We process the national delivery only through reputed insured courier companies.

Aarchiev provides free shipping all over India.

For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. Ready to ship products will be delivered to your address within 2 to 10 business days. 'Made to Order' Products takes 2 to 19 business days to safely deliver these jewellery products to your Door Step address.

We ship over 29000 pincodes in india. please Contact our Customer Service for More Information.

We have a 15 Days Return Policy means from the date of delivery you can Request of Return till next 15 days. We will arrange for pick up at your door step in next 24 to 48 hours and your paid amount will refund in your Bank Account.